ADRABLO SL wants to be close to our people in their daily lives, we want to respond to your needs, anticipate them and help improve your quality of life through our products.
In accordance with Regulation (EU) 2016/679 of the Parliament and of the Council of April 27, 2016 regarding the protection of individuals with regard to the processing of personal data, hereinafter General Data Protection Regulation or GDPR, you are informed of the following regarding the processing of your personal data:
1. DATA COLLECTED BY ADRABLO SL
The data collection is done to improve the service we offer to all our users.
The data collection is carried out in two ways:
1. Information provided directly by the user: For example, the contact information (name, surname, email, etc.) provided to request information.
2. Data obtained through the use of our services: We can collect information about what services you use and how you use them, for example, when you visit a web page of one of our products or how you interact with our content. These data include:
2.1. Registration Data: Every time you visit our website it is possible that we obtain and store certain information in the server's records automatically. All this information is registered in a server activity file duly registered that allows the subsequent processing of the data in order to obtain only statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the access point, etc. These data may include:
· Detailed information on how you use our service (for example, your search queries),
· The IP address (an IP address is a number automatically assigned to a computer when it connects to the Internet),
· Information related to your device, such as failures, system activity, hardware settings, browser type, browser language, date and time of your request and reference URL,
· The cookies used by the website are associated only with an anonymous user and their computer, and do not provide the user's personal data by themselves.
· The user has the possibility to configure its browser to be notified of the reception of cookies and to prevent their installation on their computer. Please consult the instructions and manuals of your browser to expand this information.
· To use the website, it is not necessary for the user to allow the installation of cookies sent by the website, or the third party acting on their behalf, without prejudice to the need for the user to initiate a session as such in each one of the services whose service requires the previous registration or "login".
· The cookies used on this website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.
2. RESPONSIBLE PARTY
Who is responsible for the processing of your data?
Identity: ADRABLO SL S.L.
Mailing address: Calle Jacaranda 7, Bollullos de la Mitación
The data we collect through our services is used to provide, maintain, protect and improve these services, develop new services and ensure the protection of our users and ADRABLO SL.
In compliance with the provisions of the GDPR, we inform you that, by checking the box "Acceptance of the Legal Conditions", expressly and freely and unequivocally accepts that your personal data is processed in ADRABLO SL for the following purposes:
1. Manage raffles and promotions of each of our products.
2. Send newsletters and promotions with own advertising of the companies and brands of ADRABLO SL.
3. The shipment of the products purchased by coupon, as well as their promotions.
4. Submission of commercial advertising communications by e-mail, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enables communications. Said commercial communications will be related to products or services offered by ADRABLO SL, as well as by the collaborators or partners with whom it would have reached an agreement of commercial promotion among its clients.
4.1. Advertising activities and commercial prospection by different media and communication channels of own products and services.
4.2. Advertising activities and commercial prospection by different media and communication channels of products and services of third parties from different activity sectors, which may involve the transfer of personal data to said third parties.
5. Perform statistical studies.
6. Process orders, requests or any type of request that is made by the user through any of the contact forms that are made available to the user on the company's website.
7. Send the newsletter of the website.
8. Profiling for advertising purposes and commercial prospection.
4. DEADLINE OF CONSERVATION OF DATA
Your data will be kept for the duration for which they were collected, following at all times the principle of limiting the conservation of data, or until you request its deletion, and always for the time necessary to comply with legal obligations .
The legal basis or legitimacy for the treatment of your personal data lies in the express consent you grant to ADRABLO SL for the aforementioned purposes.
Your data will be communicated to the rest of the companies of ADRABLO SL, and these may be transferred in case there is a legal obligation.
7. SECURITY MEASURES AND ACCESS CONTROLS
ADRABLO SL has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and / or access by unauthorized third parties.
The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data.
To achieve these ends, the user / client accepts that ADRABLO SL obtains data for the purposes of the corresponding authentication of the access controls.
You have the right to obtain confirmation on whether ADRABLO SL is processing personal data concerning you, or not.
Likewise, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. ADRABLO SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Likewise, you can exercise the right to the portability of the data, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If you wish to make use of any of your rights you can contact the Delegate of Protection of Corporate Data by email email@example.com Remember to provide the following information with your request: Name and surname, email address used for the account or portal object of your request.
9. ADRABLO SL ACKNOWLEDGEMENT
All data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the user. In case that all the data are not provided, ADRABLO SL does not guarantee that the information and services provided will be completely adjusted to your needs.
OBJECT AND SCOPE OF APPLICATION
These general conditions of access and use regulate the access and use of the website www.palmierwatch.com, as well as the responsibilities derived from the use of its contents, which include, but not limited to, images, software or texts; trademarks or logos, combinations of colors, structure and design, computer programs necessary for its operation, access and use, etc.
Any person accessing and / or using the www.palmierwatch.com of ADRABLO, S.L. will have the condition of user, who accepts, from said access and / or use, the present general conditions of access and use, which will be of application independently of the general conditions of sale that in their case result from obligatory fulfillment. Consequently, as a user you must carefully read these general conditions of access and use.
ACCESS AND USE OF THE PAGE.
The website www.palmierwatch.com provides access to Internet content belonging to ADRABLO, S.L. or to its suppliers, contents to which the user can freely access. The user assumes the responsibility of using the portal and undertakes to make an appropriate use of the contents and services that www.palmierwatch.com of ADRABLO, S.L. offers through its website and not to use them to engage in illegal activities, illegal or contrary to good faith and public order; cause damage to the physical, telematic and computer systems of www.palmierwatch.com of ADRABLO, S.L., of its suppliers or of third parties; introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage.
The contents of the web page www.palmierwatch.com of ADRABLO, S.L. they are aimed at end users. The unauthorized commercial use thereof is prohibited.
ADRABLO, S.L., by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website www.palmierwatch.com, as well as its contents.
The User agrees to respect the rights of intellectual and industrial property, as well as the trademarks and logos owned by ADRABLO, SL You can view the elements of the website and even print, copy and store them on the hard drive of your computer or in any other physical support as long as it is, solely and exclusively, for personal and private use, therefore, the transformation, distribution, public communication, making available or any other form of exploitation, as well as its modification, alteration or decompilation. The User must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the web page www.palmierwatch.com of ADRABLO, S.L.
In no case will it be understood that the access and use of the page by the user implies the waiver, transmission, license or total or partial cession of said rights by www.palmierwatch.com of ADRABLO, S.L.
MODIFICATIONS ON THE WEBSITE.
ADRABLO, S.L. reserves the right to make without prior notice the modifications it deems appropriate on its website www.palmierwatch.com, may change, delete or add both the content and services provided through it and the way in which these appear presented or located on your website.
ADRABLO, S.L. will pursue the breach of these conditions and any misuse of its website www.palmierwatch.com, exercising all civil and criminal actions that may correspond by law.
ADRABLO, S.L. reserves the right to deny or withdraw access to its website www.palmierwatch.com and / or to the services offered without prior notice, on its own or by a third party, to those users who fail to comply with these general conditions of access and use.
In case of discrepancies between what is established in these general conditions of access and use and the general conditions of contracting, the provisions of the latter will prevail.
The headings of the different clauses are only informative, and will not affect, qualify or extend the interpretation of these conditions of access and use.
In the event that any provision of these general conditions of access and use is considered null or unenforceable, in whole or in part, by any court, court or competent administrative body, such nullity or non-application shall not affect the rest of the provisions of the same nor to the general contracting conditions.
The non-exercise or execution by ADRABLO, S.L. of any right or provision contained in these general conditions will not constitute a waiver thereof, unless acknowledgment and agreement in writing by you.
In the event that on the website www.palmierwatch.com there were links or hyperlinks to other Internet sites, ADRABLO, S.L. will not exercise any type of control over said sites and contents.
In no case www.palmierwatch.com of ADRABLO, S.L. will assume any responsibility for the contents of any link belonging to a third party website, nor will it guarantee the technical availability, quality, reliability, accuracy, amplitude, veracity, validity and legality of any material or information contained in any of said hyperlinks or other websites of Internet.
Likewise, the inclusion of these external connections will not imply any type of association, merger or participation of ADRABLO S.L. with the connected entities.
MODIFICATION AND DURATION OF THE PRESENT CONDITIONS.
www.palmierwatch.com of ADRABLO, S.L. You can modify at any time the conditions determined here, being duly published as they appear here.
These general conditions will be valid for the duration of their exposure and will not be totally or partially modified, at which point the modified general conditions will be valid.
GENERAL CONDITIONS OF SALE
The present General Conditions of sale will expressly regulate the relations arising between ADRABLO, S.L., Cale Jacaranda 7, Bollullos de la mitación. B90283847 (hereinafter, "www.palmierwatch.com") and third parties (hereinafter, "Clients") that register as users and / or purchase products through the online store of the website www.palmierwatch.com . (http: // www.palmierwatch.com ", hereinafter the" Store ").
OBLIGATIONS OF THE USER.
The Customer agrees, in general, to use the Store, to acquire the Products and to use each of the services of the Store diligently, in accordance with the law, morals, public order and the provisions of these Conditions General, and must also refrain from using them in any way that may prevent, damage or deteriorate the normal functioning and enjoyment of the Store by other Users or that could harm or cause damage to the property and rights of www.palmierwatch.com , its suppliers, Clients or in general of any third party.
www.palmierwatch.com reserves the right to decide, at any time, the products offered to customers through the web store. www.palmierwatch.com may at any time add new products to those offered or included in the store, understanding that unless otherwise provided, such new products will be governed by the provisions of these General Conditions. Likewise, www.palmierwatch.com reserves the right to stop providing or facilitating access and use at any time and without prior notice of any of the different product families that are offered in the web store.
We inform you that all the products included in www.palmierwatch.com correspond in the most reliable way possible that allows us the technology of web viewing to the products actually offered. Both the features.
You should know that the colors and shades presented in the photographs may vary depending on the monitor on which they are displayed, and although from www.palmierwatch.com we do everything possible to show them in the best possible way, being the manufacturers of the products those who provide us with the photographs of these. Likewise, the information shown in some products on assembly times are estimated, calculated with two assemblers, so this information is indicative.
It may be that for certain products, and depending on the exact place of measurement of the items, the measurement varies from +/- 1 to 5 centimeters per module. www.palmierwatch.com is not responsible for the error committed by the customer when selecting a measure or combination of modules since we offer all the information in the store.
In www.palmierwatch.com all the prices indicated are in euros and include VAT for customers within the EU. But do not include shipping costs or any tariffs or other taxes charged by non-EU authorities. Shipping costs differ depending on the place of delivery, weight and dimensions of the items ordered. The shipping costs are indicated in the basket and confirmed when validating the order. All shipping costs are added at the end of the order, adding to the price of the items ordered.
www.palmierwatch.com reserves the right to modify prices at any time, but the products will be invoiced based on the offers in force at the time the order is registered, subject to availability on that date. The prices of the different offers only apply during the period of validity indicated therein or until the stocks of the offered product are exhausted. Purchase, or the possibility that you may cancel the order. In this case, www.palmierwatch.com will propose to the customer the refund of the amounts already paid in the form of a purchase voucher, or by return of the amount in the same way as it was charged.
RESERVE OF PROPERTY AND RISKS.
www.palmierwatch.com retains the ownership of the goods sold until the actual payment of the principal amount and the supplements is made. The non-payment may cause the claim of the goods.
These provisions do not constitute an obstacle to the transfer to the client, from the delivery, of the risks of loss and deterioration of the acquired goods, as well as of the damages that these may cause.
The customer agrees and accepts at this time that www.palmierwatch.com will accept your order based on your available stocks and the stocks of its manufacturers and suppliers and will do everything possible to respond to all orders.
With regard to offers, customers can only order the products offered for sale during the validity period of the sale offer, which is indicated in real time in the web shop and within the limit of available stocks.
Once the sale deadline for a product and / or if the product is not available, it will stop being for sale, going to our Historical section.
In case a product is not available after confirming the order and after closing the corresponding sale, www.palmierwatch.com will inform the customer by email or by phone immediately of the partial delivery of your order and alternatives will be offered to you.
PROCEDURE AND PAYMENT METHOD OF THE PRODUCTS.
To make the total payment of the articles of this contract, the client may do so by credit card and / or debit card.
The customer can choose the payment by credit card, performing the operation at the time of placing the order. The online payment by credit card is made through the security system (of the secure platform of the Bankinter group) that allows the encryption of the customer's banking data during its transmission through the network.
The customer's order will not be validated until the confirmation of the payment is made. If the payment is not authorized, the customer's order can not be accepted.
HOME DELIVERY SERVICE.
Delivery times will vary depending on the product and the delivery area. To know them, you must enter the tab for each product. Delivery times are computed based on working days (from Monday to Friday, except holidays). Orders with date of delivery or formalization of order during the month of August, holiday of Easter and / or Christmas, may suffer delays due to the holiday period of most manufacturers.
In case of non-compliance with the maximum delivery date specified in the product file, the buyer may choose to cancel the order by registered letter with acknowledgment of receipt and receive the amount paid. Failure to deliver will not be considered as such if it has been delayed by the customer's own will or if the buyer has not been able to be located using the information provided by the latter.
www.palmierwatch.com will inform the client by mail when their order is delivered to the transport agency. Once the transport agency awards the number of the expedition, the client will be informed so that he can follow his shipment.
When the client wishes the goods to be delivered to him later than the scheduled date, he must indicate it at the time of placing the order. The merchandise can only be retained in warehouses a maximum of 10 calendar days from the agreed delivery date. Once this period has elapsed, the storage of said merchandise will have an additional cost of 20% of the value of the order per month.
SCOPE OF DELIVERY.
The products offered at www.palmierwatch.com are served within the Spanish mainland and any other available region or country.
These destinations are not available for all products. In the tab "shipping info" of each product you can find the destinations where the piece of furniture can be sent, as well as the amount of its transportation.
The delivery of products must be with asphalted access to a maximum of 20 meters from the delivery address. The delivery service includes the delivery of packages without unpacking to the portal or whatever the access to the building of the customer's address, since the delivery service is to the street door. (The information of the measure and the weight of the packages appears in the file of each product, in the pin of Info shipment).
The transport company will make the deliveries from Monday to Friday in the morning or afternoon. Delivery slots are only divided into mornings or evenings, and the client can not establish a specific delivery time or fraction thereof. Usually the carrier calls the customer previously to arrange the delivery. In case the date or time offered by the transport agency does not match the customer's, the latter must arrange directly with the transport agency the delivery for another day (always within the morning or afternoon slots previously cited). This could delay the delivery of the merchandise.
The impossibility of agreeing on the date of delivery by the customer, cancellation of the order once it has been sent, or the failure to adapt to the delivery times standardized by the transport agency described above, the shipping and return costs of the failed delivery will run by the client, being treated the same as a return.
The customer agrees to be in the place of delivery, the day and time slot agreed with the carrier, to verify the conformity of the order and the perfect condition of the goods at the time of receipt. In the event that the delivery is unsuccessful by the transport company for reasons attributable to the customer, the seller may pass the shipping cost to the customer without prejudice to the seller could also proceed with the cancellation of the order. It will be understood that there is an unsuccessful attempt to deliver the order due to causes attributable to the client when the transport company presents itself on the date, time slot and address agreed with the client and does not attend the reception of the order.
It will also be understood as a failed attempt to deliver the order attributable to the customer, if the customer is absent at the time of delivery.
It is the client's responsibility to verify that the dimensions of the products will not pose a problem of accessibility to their home, paying special attention to doors, corridors, elevators, stairs, landings, etc. The transport service is not authorized to raise or lower any product through the façade, nor to use pulleys or similar mechanisms. Thus, the additional expenses derived from the rental of cranes, if necessary, will be exclusively borne by the customer.
In case the delivery can not be made on the scheduled day due to access or passage difficulties not previously indicated by the customer or the absence of the latter on the day of delivery agreed with the carrier, www.palmierwatch.com will re-invoice delivery costs. If the client wishes to change the agreed delivery date with the carrier, the latter must communicate it directly to the carrier at least 24 hours before the agreed date and time frame.
www.palmierwatch.com will try to group in a single expedition all the products of the same purchase, but for reasons of internal logistics, the same purchase may have partial deliveries with different delivery dates. The client will be informed at all times.
The merchandise is at all times covered against risks of transport, loss and handling. In case of complaint regarding possible defects or marks of deterioration of the products (breakdown, product missing with respect to the delivery order, damaged packaging, broken products, etc.), the customer must indicate the anomalies on the delivery note of the transporter and notify them to the following email account firstname.lastname@example.org within 24 hours from the date of delivery to the address. It will be answered with a receipt giving precise instructions on the process to be followed. It is essential to keep said receipt as proof.
Except in the case of hidden manufacturing defects, no claim will be accepted after receipt of the products by the customer if the latter has not followed the procedure detailed above.
The customer should never throw away the packaging of the products until they are in perfect condition and verify that all the products match those ordered.
RETENTION OF ORDERS.
If the client wishes to place an order and keep it in our warehouses so that it does not leave its destination until a certain date, it must be communicated to www.palmierwatch.com by email at email@example.com. Likewise, the early cancellation of any order retained in the logistics platform at the request of the client, will entail the same expenses as if the order had been delivered, that is, the amount of the shipping and return of the goods plus the cost of storage .
In accordance with the provisions of article 101 of the General Law for the Defense of Consumers and Users, the client has 14 calendar days to communicate the return of a product to www.palmierwatch.com, counted from the day of the reception of the order. Also, according to Article 102 of this Law, this would not apply to contracts for the supply of goods made according to the consumer's specifications or clearly personalized, or which, due to their nature, can not be returned or may deteriorate or expire quickly.
The consumer and user will have the right to withdraw from the contract for a period of 14 calendar days without indicating the reason (although any product that shows signs of having been tampered with or with signs of use will be rejected) and without incurring any cost other than those which is reported later in the appendix of consequences of the withdrawal.
The withdrawal period will expire 14 days from the day that you or a third party indicated by you, other than the carrier, acquires the material possession of the goods.
To execute the right of withdrawal, you must notify us of your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by postal mail, fax or email) at the following address:
Consequences of withdrawal
In the event of your withdrawal, we will refund all payments received by you, including delivery costs (with the exception of the additional costs resulting from the choice by you of a different mode of delivery to the least expensive delivery method). ordinary we offer) without any undue delay and, in any case, no later than 14 days from the date on which we are informed of your decision to withdraw from this contract.
We will proceed to make such refund using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.
We may withhold reimbursement until we have received the goods in perfect condition, or until you have submitted proof of the return of the goods, depending on which condition is met first.
You will have to return or deliver the goods in perfect conditions (being the return costs incurred by you), in the original packaging (in the case of not returning the product in the original packaging and in perfect conditions a depreciation will be applied to the product) and with all its labels to the address of the company, without any undue delay and, in any case, no later than within 14 days from the date on which you communicate your decision to withdraw from the contract. The term will be considered fulfilled if you return the goods before the 14-day period has ended.
You will only be responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.
For any incident, claim or exercise of their rights, the client can send an email to the address firstname.lastname@example.org.
In accordance with the provisions of the General Law for the defense of consumers and users, all articles subject to this contract are, in general, guaranteed against any manufacturing defect for a period of two years from the date of receipt of the contract. each one of them. Also the seller is obliged to take charge of the repair or replacement of the product, or in case of not being able to fulfill the above, the buyer has the right to terminate the contract, demanding the return of the payment made, or if applicable, the price reduction. The consumer must inform the seller of the lack of conformity within two months of having knowledge of it.
Deficiencies caused by negligence, bumping, use or improper handling, incorrect assembly or materials subject to wear and tear due to normal use are not included.
Those incidents that justify the use of the guarantee, will opt for repair, replacement of the piece and / or article, rebate or refund, in the terms established by law. The guarantee will lose its value if they modify, alter or replace some of the data of the same or proof of purchase.
INTELLECTUAL AND INDUSTRIAL PROPERTY.
The client acknowledges that all the elements of the store and of each of the products, the information and materials contained therein, the brands, the structure, selection, arrangement and presentation of their contents, and the computer programs used in relation to with them, they are protected by intellectual and industrial property rights of the own www.palmierwatch.com or of third parties, and that the General Conditions do not attribute to him with respect to said rights of industrial and intellectual property any other right different from those specifically contemplated in the same.
Unless authorized by www.palmierwatch.com or, where appropriate, by the third party holders of the corresponding rights, or unless this is legally permitted, the client may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent , lend, make available, or allow access to the public through any form of public communication of any of the elements referred to in the previous paragraph. The client must use the materials, elements and information accessed through the use of the store only for their own needs, forcing themselves not to directly or indirectly commercially exploit the materials, elements and information obtained through the same.
The customer must refrain from circumventing or manipulating any technical devices established by www.palmierwatch.com or by third parties in the store.
Detail of Cookies:
The application we use to obtain and analyze the navigation information is: Google Analytics: www.google.com/analytics/ and www.google.es/intl/es/analytics/privacyoverview.html.
Google AdWords: We use Google AdWords cookies to provide users of relevant products that may be of interest to people who have visited the web before. htts: //developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Google Doubleclick: It is used to manage third-party cookies. These cookies are used to provide users with relevant products that may be of interest to the user. The ads that the users of the website see are served by a small selection of suppliers including Invitemedia, Adviva.net, MSN, Google Display and Unanimis .: https://support.google.com/adsense/answer/2839090?hl = is
This application has been developed by Google, which provides us with the analysis service of the audience of our page. This company can use this data to improve its own services and to offer services to other companies. You can know those other uses from the indicated links.
This tool does not obtain data of the names or surnames of the users or of the postal address from where they are connected. The information obtained is related, for example, to the number of pages visited, the language, the social network on which our news is published, the city to which the IP address from which users are assigned is assigned, the number of users they visit us, the frequency and recidivism of the visits, the visit time, the browser they use, the operator or type of terminal from which the visit is made.
We use this information to improve our website, detect new needs and evaluate the improvements to be introduced in order to provide a better service to the users who visit us.
• osCsid: Session technical cookie necessary for www.palmierwatch.com to work, we store information related to your browsing within our website and we do not share it with anyone. Once it is exited, this cookie can be deleted.
• _gat: Customization Cookie that tells us if we want to stop seeing the modal window of the drawings when entering our homepage. We do not collect any usage information and can be removed at any time
Third party cookies
• _utm: Google Analytics cookies. The objective of www.palmierwatch.com is to recommend and offer the best watches to our customers, for them we use Google Analytics to determine which products are most viewed by our customers, so we organize the web based on that data. Google Analytics data is not shared with any external company. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
• _ga: Google Analytics cookies. Statistical analysis of navigation habits of visitors to the website. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
• Google Adwords. Google cookie advertising tracking, belonging to Google. https://support.google.com/adwords/answer/2407785?hl=en
• Google Dynamic Remarketing. Doubleclick.net cookie Advertising tracking, belonging to Google. https://support.google.com/adsense/answer/2839090?h